Ylopo ( Lead generation specialist )
At YLOPO, I mastered lead qualification, consistently ranking as a top performer for five consecutive months, evidenced by my top 95% certification score. I expertly translated real estate knowledge into effective qualification strategies, connecting high-potential leads with agents, directly contributing to their sustained success and YLOPO's efficiency.
Experience
Five Strata ( Telesales )
At FIVE STRATA, I consistently exceeded sales targets, earning top commissions through persuasive communication and a deep understanding of client needs. My dedication to outstanding customer service drove positive client feedback, increased sales, and boosted customer satisfaction, establishing me as a top performer.
sMART SETTER ( appointment setter )
I strategically drove brokerage growth by proactively engaging agents and securing commitments. My commitment to quality and process excellence was recognized through my qualification as a Quality Assurance representative within the Smart Setter campaign, alongside my effective communication and negotiation skills that built strong industry relationships and successfully expanded the brokerage's network, laying the foundation for future success.
Six Eleven Global Service
November 21 2023 - February 8 2025
Skill
Verbal Communication & Online Communication:
I can effectively communicate with clients, potential leads, and other stakeholders (agents, vendors) through phone calls, emails, video conferences, and online messaging platforms. This ensures clear understanding, builds rapport, and facilitates smooth transactions. I can handle inquiries professionally, provide updates, and act as a reliable point of contact.
Knowledge of Real Estate:
My understanding of the real estate industry (terms, processes, market trends) allows me to provide informed assistance. I can help clients with research, prepare listing information, understand documentation, schedule viewings, and generally navigate the complexities of the real estate process more efficiently.
My ability to quickly learn new tools, software, and industry-specific information means I can adapt to my clients' unique needs and workflows with minimal ramp-up time. I can efficiently master new CRM systems, marketing platforms, or any other technology they utilize.
Swift Learner:
Even as a virtual assistant, I can seamlessly integrate with my clients' existing teams. I can collaborate effectively on projects, share information, and support team goals, ensuring a cohesive and productive work environment.
Teamwork:
I can assist clients with creating and managing documents (letters, reports, presentations) and spreadsheets (data entry, organization, basic analysis). This can save them valuable time on administrative tasks.
Microsoft Word/doc & Microsoft Excel/sheet:
I can enhance my clients' marketing materials by editing property videos and photos. This can include creating engaging virtual tours, highlighting key features of properties visually, and ensuring a professional online presence. This is particularly valuable in the visually-driven real estate market.